Agilent 54832D full HDD Recovery needed

try to clone hdd with gddrescue

Alexander schrieb:

try to clone hdd with gddrescue

Good Idea, but unfortunately does your answer do not fit to my threat. If you ready carefully you will recognize that my original HDD is death... But it may help in case of finding an User who would be willing to make a clone of his own HDD

Therefore thanks for your comment. IT could help later.

TSei

Does Agilent sell replacement parts and software? Here ist just a drawing of the mechanical replacement on pg. 136: https://www.manualslib.com/manual/2061617/Agilent-Technologies-54830-Series.html?page=136#manual looks like a usual notebook harddisk.

Maybe the "Test Equipment Anonymous (TEA) group therapy" can help you: https://www.eevblog.com/forum/testgear/test-equipment-anonymous-(tea)-group-therapy-thread/

https://support.keysight.com/KeysightdCX/s/service-catalogue-detail?language=en_US&c__id=54832D "Product Support Status: Extended Service Period: calibration available and repair subject to parts availability Begin Extended Service Period date: 1.12.2011"

https://www.rftesolutions.com/pdf/oscilloscopes/54832D--Data_Sheet.pdf Windows XP Pro Open System Want to run Windows applica- tions inside your Infiniium scope? Yes you can. All Infiniium 54830 Series scopes are based on Windows XP Pro open platform that allows you to run Windows applications inside the Infiniium to add advanced analysis and functionaliy to the scope.

service manual: https://docs.alltest.net/manual/Alltest-HP-Agilent-Keysight-54832D-Manual.pdf but it doesn't say much about the software.

on page 101: Award Modular Bios v6.00PG Copyright... VP22... Main Processor: Intel Pentium III 866 MHz Memory Testing: 262144 K Ok Primary Master: IBM DJSA-205... Primary Slave: SLIM4 00 Secondary Master: MATSHITA CR-122 7508

so the harddisk ist a IBM DJSA-205... https://www.manualslib.com/products/Ibm-Djsa-205-9287930.html

Tom schrieb:

If you ready carefully you will recognize that my original HDD is death...

of course if completely dead there is no hope, but if hdd hasn't started making unusual sounds/clicks, and no major head crash has occurred, it is the best tool to recover from physical bad sectors

Hey friends,

@von Christoph db1uq K. (christoph_kessler)11.02.2024 19:23: Thanks for your information. I will follow the links and try to see what I can achieve. You are right with your assumtion. The HDD looks like a typical HHD with parallel port connector, like the old laptop HDD's had had before they switched to SATA. That's the reason why I guess I will find a propper HDD more easy than the software. Thanks for your answer.

@von Alexander (alecxs)11.02.2024 20:15: Death means death, Supply voltage is available, the spindle motor dosen't turn. Therefore I hope I will find a source for a firmware recovery or a full firmware backup.

best regards TSei

Trying to ping Keysight support?

When the company label was still "Agilent", they used to have many of the software distributions online. E.g. the entire Windows app for 16900 logic analyzers was available online, and could be run on arbitrary (now old) Windows setups, and the setup CD-ROM for 16700 LAs (including the required HP-UX OS) was also online.

When they switched to Keysight, I didn't see these online resources anymore, but it's quite possible their support folks could still somehow access it internally.

Hello

Jörg W. schrieb:

Trying to ping Keysight support?

Hello Jörg, I didn't try to get in contact with Keysight. I saw in another threat that someone said that Keysight would give definitive no support for systems, marked as obsolete. But I can try it, I just can get a refusal in worst Case.

Do you have a poc beside the official customer address?

Best regards TSei

Tom schrieb:

Do you have a poc beside the official customer address?

Alas not. My last contact with them dates back some years ago, at a previous employer.

Btw., I have to correct myself: the 16700 CD-ROM was not online, but they sent it to me free of charge, as a physical CD-ROM.