Hello!, First, sorry for writing in English, I'm working in my German, but that will take time. I want to buy a new oscilloscope but, unfortunately, I have had bad luck ordering online (I receive defective devices, several times). So I would like to go to a physical shop where try different models and test them well before bringing one home. I have been looking around, but I only found Conrad. Are there other distributors for R&S, Keysight, etc for private clients around Berlin? Thanks! Felipe.-
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I'm afraid you're 20 years too late for that kind of shop. There's a very competent shop for components of every kind with Segor electronics, but they only have a single handheld oscilloscope. https://www.segor.de
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Felipe P. schrieb: > Hello!, > First, sorry for writing in English, I'm working in my German, but that > will take time. This site has an english speaking sister site https://embdev.net/ It might look a bit empty but everything you post there will automatically appear here, too. And it gets automatically marked that you want to write in English. > I want to buy a new oscilloscope but, unfortunately, I have had bad luck > ordering online (I receive defective devices, several times). I am curious. Where did you order, and what were the defects?
Thanks for the answers. Yes, everything is online now, and it make sense in my opinion. This is an exceptional case I guess. > I am curious. Where did you order, and what were the defects? Uff it was a nightmare, in short: I order in Reichelt one R&S RTC1002 (the promo bundle all included). The device had a stuck pixel so I send it back for an exchange. After about one month I received another scope, which had the same problem, then, I sent it back again, but now asking for a reimbursement. After about another month I received the same second scope but serviced, it had an official sticker and the documentation informing that they changed the LCD. Well... the new LCD also had a pixel stuck. I complain everywhere but R&S keep saying that less than 3 defect pixels in an LCD are acceptable, nothing is specified in the datasheet, though. In the end, I convince them to return the device and get a reimbursement (Reichelt didn't like it, they wanted to give me a credit note) More details here: https://www.eevblog.com/forum/testgear/qa-on-rohde-schwarz-oscilloscopes/msg4094335/#msg4094335 I guess I will have to try online again, Thanks!! Felipe.-
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Call CalPlus in Berlin, try make a date and go. This is an professional distributor for measurement instruments. I know there service as fine. Best regards
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Felipe P. schrieb: > I complain everywhere but R&S keep saying that less than 3 defect pixels > in an LCD are acceptable, nothing is specified in the datasheet, though. What makes you believe, any other dealer could handle this problem? Do you think you could detect a stuck pixel at any loc onscreen while testing the scope in a shop?
Thanks Ove for the advice. I will contact them. Percy N. schrieb: > What makes you believe, any other dealer could handle this problem? I do believe a good seller will try to find a way to handle the problem, and if he/she cannot do it, will propose alternatives that maybe I'm not aware of. A good sell makes everyone happy. > Do you think you could detect a stuck pixel at any loc onscreen while > testing the scope in a shop? Yes I will, I did it three times already, at first sight. The pixels on these LCDs are quite big. Thanks again! Felipe.-
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